Focus on Your Business, We'll Handle the Tech in Victoria, BC

Effortless IT Services & Cybersecurity for Victoria BC Businesses and Surrounding Areas

At Priority 1 Computer Service, we understand the unique IT challenges faced by businesses in Victoria, Nanaimo, and the surrounding areas. Our Managed IT Services are tailored to provide you with comprehensive support, security, and efficiency. Let us be your IT department, so you can focus on what you do best - running your business in Victoria.

Managed’ Means: You get a Team. Not just a Tech!

Unleash the full potential of your business without breaking the bank! At Priority 1 Computer Service, we harness the prowess of an entire in-house IT team—without the hefty price tag of full-time staff or ongoing retainers. Every critical aspect is under our wing: seamless set-ups, vigilant monitoring, meticulous maintenance, and ironclad cybersecurity to shield you from malicious hackers. We’re your round-the-clock stress busters, empowering you with an IT fortress that works tirelessly so you can channel your energy into business brilliance. Trust in our Managed IT Support Services to keep your tech humming smoothly, and pivot your focus to where it truly counts—scalable growth and unparalleled success.

Our Guaranteed IT & Cybersecurity Services

Tech Support

Quick, expert assistance for any IT issue in Victoria and surrounding areas

Cybersecurity

Robust protection for businesses against cyber threats

Cloud Services

Seamless integration for businesses looking to leverage cloud technology

Data Backup & Recovery

Local data protection for businesses

IT Strategy Consulting

Expert advice to align your IT with your business goals

Staff Education

Security Awareness Training, including Staff Testing and Education with Test Phishing, to equip your team against cyber threats.

READY TO GIVE US A TRY?

Get Started With A Free Cybersecurity Audit Today!

Secure your business's future with Priority 1 Computer Service's complimentary Cybersecurity Audit. Our experts will assess your systems for vulnerabilities, providing you with a detailed report and actionable recommendations to enhance your digital defenses, all at no cost or obligation. Take control of your cybersecurity now!

7 Reasons Why We’re Fastest, Best and save you money:

  • One fixed monthly charge, no surprise up charges.

  • If you ever get hacked, we have your back—Guaranteed by one of the top Backup & Recovery platforms in the business. A direct Priority 1 Computer Service partner.

  • “No Phone-Tree Customer Support” means you talk to us in person, fast.

  • Only full-time Techs, No temp contractors. They’re experienced on all major tech platforms so, they can “fix it the first time!”

  • You get your own team. Trained to solve problems before they start. You’ll even have their Cell Phone Numbers!

  • We know Small Business because it’s our Only business.

  • “Love Your ‘IT’ or we double down until you do guarantee!

It all adds up to the best Managed IT your small business can buy–for a fraction of the cost of hiring or old-fashioned outsourcing.

What other Victoria Business are saying about our

Managed IT Services and Cybersecurity

"Wonderful service and great knowledge!"

"Priority 1 has helped me with more than one fix that I could not solve myself, including diagnosing hardware problems and repairing them as well as resolving difficult connection problems. Wonderful service and great knowledge!"

- HayleyAndAl H

"VERY fast and the team was easy to talk with"

"This was my first time working with Priority 1 and i was pleasantly surprised! Service was VERY fast and the team was easy to talk with and helpful and very friendly. I have had horrible experiences in the past with other companies so I am happy to have finally found a home to go to whenever help is needed! Thank you Priority 1!"

- Tasha C

"We need more than 5 stars"

"We need more than 5 stars. AM Management Services Ltd. has received top-notch service from Priority 1 Computers for over 5 years. We are confident that our computers are protected and, if necessary, any issue that arises is taken care immediately. Their professional and positive attitude makes them tops in our books- Avis Michalovsky, Owner"

- Avis Michalovsky

Empowering Businesses with Expert IT Solutions Tailored to Resolve Complex and Critical Technical Issues

Don't let IT issues overwhelm you. Book your appointment now to receive personalized solutions tailored to your business computing needs. Our experienced technicians are here to provide clarity, guidance, and effective service every step of the way.

STILL NOT SURE?

Frequently Asked Questions

IT Services and Cybersecurity for Business in Victoria and Surrounding Areas

What does your Managed IT Service include?

Our Managed IT Services include network management, server maintenance, cybersecurity, cloud solutions, remote and on-site technical support, data backup and recovery, and strategic IT consulting tailored to your business needs.

How can your services help my small business?

We offer scalable IT solutions that provide small businesses with the same level of IT support and security that larger companies enjoy, without the need for an in-house IT department. This includes cost-effective cybersecurity, IT strategy, and day-to-day tech support.

What cybersecurity measures do you implement for businesses?

We deploy a multi-layered approach including firewalls, antivirus protection, intrusion detection systems, regular security audits, employee cybersecurity training, and continuous monitoring for threats.

How do you handle data privacy and compliance?

We ensure compliance with industry standards like GDPR, HIPAA, or others relevant to your business by implementing strict data handling policies, encryption, and regular compliance checks. We also offer guidance for maintaining compliance.

Can you help with cloud migration and management?

Absolutely, we assist with cloud strategy, migration, and ongoing management, ensuring a smooth transition and optimized use of cloud resources for your business.

What if my business experiences a cybersecurity breach?

We have an Incident Response Plan in place. Our team will work to contain the breach, recover your systems, and help understand how it happened and prevent future incidents.

How do you ensure my business stays up and running?

Through proactive monitoring, preventive maintenance, and having backup and disaster recovery solutions in place, we minimize downtime and ensure business continuity.

What kind of support response times can I expect?

We offer priority support with response times tailored to the urgency of the issue. For critical incidents, we aim for immediate response, while standard issues are addressed within agreed-upon SLAs.

Do you offer training for my staff on IT best practices?

Yes, we provide training on IT best practices, focusing on cybersecurity awareness, phishing prevention, password management, and more to empower your staff to be the first line of defense against cyber threats.

How do you assess our current IT infrastructure?

We conduct a thorough IT audit which includes evaluating your hardware, software, network, and security posture. From this, we develop a customized IT strategy or improvement plan.

Can you manage our IT even if we have an existing IT team?

Yes, we can work alongside your current IT team, providing additional expertise, support, or even taking over specific IT functions to allow your team to focus on strategic initiatives.

How are your services priced?

Pricing is based on the scope of services required. We offer flexible plans that can be monthly subscriptions or project-based, ensuring you only pay for what you need.

What's the process to get started with your services?

Contact us for an initial consultation. We'll discuss your needs, perform an assessment, and propose a tailored solution. Once agreed upon, we'll begin implementing your IT and cybersecurity strategy.

At Priority 1 Computer Service, we are committed to providing expert IT support tailored to your needs. With a focus on transparency and trust, we guide you through complex technical challenges, ensuring you feel empowered every step of the way. Let's work together to secure the best possible IT solutions for your business and personal computing needs.

Phone: (250) 475-7510

Location: 107b-3960 Quadra Street, Victoria,

British Columbia, V8X 4A3, Canada

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Services Offered:

Managed IT Services

Computer Repair

Cybersecurity Solutions

Personal Injury

Service Areas:

Victoria, BC

Nanaimo, BC

Saanich, BC

Oak Bay, BC

Esquimalt, BC

Langford, BC

Colwood, BC

View Royal, BC

Central Saanich, BC

North Saanich, BC

Sidney, BC

Sooke, BC

Metchosin, BC

Highlands, BC

Duncan, BC

Ladysmith, BC

Chemainus, BC

Cowichan Bay, BC

Salt Spring Island, BC

Shawnigan Lake, BC

Mill Bay, BC

Cobble Hill, BC