We ensure that every repair is done right, the first time…
Computer Repair Services in Victoria
At Priority 1, we provide a comprehensive range of computer repair services in Victoria, BC, designed to meet the diverse needs of our community. Our expert technicians specialize in Apple computer repair, Windows computer repair, computer tune-ups, virus removal, new PC setup and data transfer, laptop repair services, hardware diagnostics, and file recovery services. Each service is tailored to ensure your technology runs smoothly, enhancing productivity and minimizing downtime.
Here at Priority 1, Your satisfaction is our #1 priority.
Our computer repair services offer significant benefits for both individuals and businesses in Victoria. By addressing issues promptly, we help extend the lifespan of your devices, improve performance, and protect your data. Whether you’re experiencing slow performance, hardware malfunctions, or data loss, our services ensure that your computer is back to optimal condition quickly and efficiently.
Choosing computer repair services is essential when you notice any decline in your computer’s performance or encounter issues such as frequent crashes, slow response times, or data loss. Priority 1 provides reliable and professional services that resolve these problems, allowing you to focus on your work without interruptions.
Priority 1: Your Trusted Guide to Tech Solutions
We get it—tech issues are stressful. At Priority 1 Computer Service, we’ve been helping Victoria and Nanaimo residents and businesses conquer computer problems since 1993. Our experienced technicians have fixed thousands of devices, earning five-star reviews and Torch Awards for our reliable, friendly service. We’re here to guide you back to a working computer with confidence.
COMPUTER TUNEUP
At Priority 1 we take the time and effort to ensure that your computer is free from viruses, malware and rootkits. We run diagnostics on the hardware and advise you on how to improve the speed and efficiency of your Computer. Software is optimized to keep your PC secure and updated. We want to make sure your computer is running properly to improve your computer experience.
VIRUS REMOVAL
Viruses and Malware can be terrifying and overwhelming. As of 2014 antivirus companies are reporting that over 1,000,000 viruses are created and thrown onto the internet every day. With our Tuneup, we clean and restore your compromised computer to a healthy state. If you get onto our Residential Care Plan
we will take care of you every day to minimize downtime and keep you and your computer happy.
NEW PC SETUP AND DATA TRANSFER
Getting a data transfer to a new or refurbished computer can be a daunting task. We strive to make this process as painless as possible. We will transfer your valuable documents, photos, videos and install your programs. On our Silver and Gold Residential Care Plans, we also can deliver back your PC and sit with you to make this process easy and seamless for you.
LAPTOP REPAIR
Has your laptop been dropped and the screen is cracked, are your pictures, documents intact on the hard drive, is it not powering on? We can help restore your laptop to working condition once again. Our skilled technicians have over 30 years of experience in laptop repair.
HARDWARE DIAGNOSTICS
Hardware diagnostics is vital to ensure that you have a healthy working computer. We have standardized computer diagnostics so you can be confident that your computer is running at its best. We test everything from the Logic board, CPU, GPU, HDD, SSD, RAM, FANS and PSU. We do it all so that you can do it all! we will take care of you every day to minimize downtime and keep you and your computer happy.
FILE RECOVERY
Losing important files or pictures of loved ones is upsetting and stressful. We have advanced tools and 30 year’s experience to give you a chance of getting your memories back.
What others are saying about our
Computer Repair Services In Victoria BC
"Wonderful service and great knowledge!"
"Priority 1 has helped me with more than one fix that I could not solve myself, including diagnosing hardware problems and repairing them as well as resolving difficult connection problems. Wonderful service and great knowledge!"
- HayleyAndAl H
"VERY fast and the team was easy to talk with"
"This was my first time working with Priority 1 and i was pleasantly surprised! Service was VERY fast and the team was easy to talk with and helpful and very friendly. I have had horrible experiences in the past with other companies so I am happy to have finally found a home to go to whenever help is needed! Thank you Priority 1!"
- Tasha C
"We need more than 5 stars"
"We need more than 5 stars. AM Management Services Ltd. has received top-notch service from Priority 1 Computers for over 5 years. We are confident that our computers are protected and, if necessary, any issue that arises is taken care immediately. Their professional and positive attitude makes them tops in our books- Avis Michalovsky, Owner"
- Avis Michalovsky
What Type Of Computer Services Do You Offer In Victoria B.C.?
Apple Computer Repair in Victoria
Our Apple computer repair services in Victoria cater to all Apple products, including MacBooks, iMacs, and Mac Pros. Our certified technicians can handle everything from hardware issues like broken screens and battery replacements to software problems such as operating system errors and malware removal. Apple computer repair is vital for maintaining the performance and longevity of your device, ensuring it operates efficiently and securely.
Windows Computer Repair in Victoria
Priority 1 offers Windows computer repair services in Victoria for all brands and models. Our services include troubleshooting software issues, repairing or replacing faulty hardware, and optimizing system performance. Windows computer repair is essential for anyone experiencing slow performance, frequent crashes, or other issues that disrupt their workflow. Our skilled technicians ensure that your computer runs smoothly, enhancing productivity and reducing downtime.
Computer Tune-ups in Victoria
Our computer tune-up services in Victoria are designed to optimize your computer’s performance. Over time, computers can slow down due to accumulated files, outdated software, and other factors. Our tuneup services include cleaning up unnecessary files, updating software, and optimizing system settings. A computer tune-up is beneficial for anyone in Victoria looking to improve their computer’s speed and efficiency, ensuring a smoother and more responsive experience.
Virus Removal in Victoria
Protect your computer and data with our virus removal services in Victoria. Viruses and malware can compromise your privacy, slow down your computer, and cause system failures. Our technicians use advanced tools to detect and remove malicious software, ensuring your computer is secure and your data is protected. Virus removal is crucial for anyone noticing unusual activity, pop-up ads, or a sudden drop in performance. Trust Priority 1 to keep your system safe and secure.
New PC Setup and Data Transfer in Victoria
Setting up a new PC can be overwhelming. Our new PC setup and data transfer services in Victoria make the process seamless and hassle-free. We handle everything from installing the operating system and necessary software to transferring your data from your old computer. This service is ideal for anyone upgrading to a new device, ensuring a smooth transition without any data loss. Residents and businesses in Victoria can rely on Priority 1 for a professional and efficient new PC setup.
Laptop Repair Services in Victoria
Priority 1 provides expert laptop repair services in Victoria for all makes and models. Our technicians can fix everything from screen replacements and keyboard repairs to battery issues and software problems. Laptop repair services are essential for anyone experiencing physical damage, power issues, or performance problems. Our quick turnaround times and high-quality repairs ensure that Victoria residents and businesses experience minimal disruption to their daily activities.
Hardware Diagnostics in Victoria
Our hardware diagnostics services in Victoria are designed to identify and resolve issues before they become major problems. We can pinpoint hardware failures using state-of-the-art diagnostic tools and recommend the best course of action. This service is beneficial for anyone in Victoria experiencing unexplained issues with their computer. By choosing Priority 1, you can prevent costly repairs and extend the life of your device.
File Recovery Services in Victoria
Losing important files can be devastating. Our file recovery services in Victoria can retrieve lost or corrupted data from your computer. Whether it’s due to accidental deletion, hardware failure, or software corruption, our technicians have the expertise to recover your files. This service is crucial for both individuals and businesses in Victoria who need to recover critical data. Trust Priority 1 to restore your files and give you peace of mind.
Don't worry, we can help with any computer issue you are having!
Frequently Asked Questions (FAQ) - Computer Repair
Welcome to the FAQ section for our Computer Repair services at Priority 1 Computer Service! Below, we’ve answered common questions about our repair process, costs, and what to expect. If you have additional questions, contact us at 250 475 7510
What types of computer repairs do you offer?
We provide comprehensive repair services for both laptops and desktops, including hardware repairs (e.g., screens, keyboards, hard drives), software troubleshooting (e.g., operating system issues, virus removal), and component upgrades (e.g., RAM, SSD).
Can you repair both Windows and Mac computers?
Yes, our technicians are experienced in repairing both Windows and macOS systems, addressing hardware and software issues for a wide range of models.
How long does a typical computer repair take?
Repair times vary depending on the issue. Simple fixes like software troubleshooting may take a few hours, while hardware repairs or complex issues could take 1-3 business days. We’ll provide an estimated timeline after diagnosing your device.
How much does a computer repair cost?
Costs depend on the type and complexity of the repair. We offer free diagnostics to provide an accurate estimate. Once approved, you’ll receive a detailed breakdown of the costs.
Do you offer on-site repair services?
Yes, we provide on-site repair services in Victoria, Nanaimo, and surrounding areas. For issues requiring specialized tools, we may need to bring your device to our shop at 107B-3960 Quadra Street, Victoria, BC.
What if my computer can’t be repaired?
If a repair isn’t feasible, we’ll discuss alternatives, such as data recovery or upgrading to one of our refurbished or custom-built computers. We’ll always keep you informed and explore the best options.
Can you remove viruses or malware from my computer?
Absolutely. We specialize in virus and malware removal, ensuring your system is clean and protected with updated security measures.
Do I need to back up my data before bringing in my computer?
We recommend backing up your data before any repair to prevent potential loss. If you need assistance, we can help set up a backup or recover data as part of our service (additional fees may apply).
How do I schedule a repair?
You can schedule a repair by calling us at 250 475 7510, to book an appointment. Walk-ins are also welcome at our Victoria location.
Can you repair computers purchased elsewhere?
Yes, we repair computers regardless of where they were purchased, including both new and refurbished systems.
What should I bring when dropping off my computer?
Please bring the computer itself, its power adapter (for laptops), and any relevant accessories (e.g., external drives). If you have specific issues, note them down to help us diagnose the problem quickly.
Do you offer emergency repair services?
Yes, we provide priority repair services for urgent issues. Contact us directly to discuss your needs, and we’ll do our best to accommodate you promptly.
At Priority 1 Computer Service, we are committed to providing expert IT support tailored to your needs. With a focus on transparency and trust, we guide you through complex technical challenges, ensuring you feel empowered every step of the way. Let's work together to secure the best possible IT solutions for your business and personal computing needs.
Phone: (250) 475-7510
Location: 107b-3960 Quadra Street, Victoria,
British Columbia, V8X 4A3, Canada
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Services Offered:
Managed IT Services
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Personal Injury
Service Areas:
Victoria, BC
Nanaimo, BC
Saanich, BC
Oak Bay, BC
Esquimalt, BC
Langford, BC
Colwood, BC
View Royal, BC
Central Saanich, BC
North Saanich, BC
Sidney, BC
Sooke, BC
Metchosin, BC
Highlands, BC
Duncan, BC
Ladysmith, BC
Chemainus, BC
Cowichan Bay, BC
Salt Spring Island, BC
Shawnigan Lake, BC
Mill Bay, BC
Cobble Hill, BC